For Employees

  • Trouble logging into UKG (formerly Ultipro)? Contact the Benefits Advocacy Center (BAC) at 1-833-440-3676, or UKG Admin at 585-295-2461 or Payroll at 585-571-1237. **The caller must be the employee**
  • Payroll questions? Email or Call 585-571-1237
  • Employee medical benefits questions? Call 1-833-440-3676 or fax confidential benefits information to 585-295-2462
  • 401k questions? Call Principal Financial at 800-547-7754 or visit their website at principal.com. Our 401k plan ID: 815608
    Note: Union members please contact your representative for retirement details.
  • ESOP questions? Call Principal Financial at 800-547-7754 or visit their website at principal.com. Our ESOP plan ID: 815656
  • Training questions? Email or call 585-295-2496
  • Workers’ Compensation or auto collision-related questions? Email or call 585-295-2406 or 585-295-2443
  • General employment questions? Please email HRSupport@lewistree.com
  • Employee and income verifications: All employee and/or income verifications are answered by Vault Verify. To make requests, visit vaultverify.com and use Company Code 13756. If you are an employee, you can register via the link to create your own account.
  • Excellus BCBS Transparency in Coverage Requirement: Excellus BlueCross BlueShield

Ethics Hotline

877-267-5940 (toll free) Our values are core to our success. Help us to live these values by reporting any unethical or illegal acts through an independent third party.

  • It’s confidential; no one will ask your name
  • It’s available 24 hours per day, 7 days a week
  • English and Español options available